The problem
Admissions still run on fax, texts and a spreadsheet nobody trusts.
A hospital discharge planner sends the same patient to five facilities. The face sheet is in one inbox, the H&P on a fax tray, the LIC 602 on someone's phone. By the time the packet is complete, the patient has moved in somewhere else.
For Medi-Cal residents it is harder still: plan switches, CCA submissions, assessments and ISPs, each with its own contact and waiting period. Generic CRMs and EHRs were never built for this.
ALFIntake was. It is the first system designed around how an assisted living actually admits a resident.
Intake
The packet sorts itself.
Drag in a 40-page referral PDF. ALFIntake guesses which page is the face sheet, which is the H&P, and checks each one off. Uploads keep running while you move on to the next call.
- Numbered one-page intake form
- Duplicate and re-admit warnings
- Email-in referrals filed by patient name
Cal-AIM & ALW
Every waiver step, in the right order.
Plan match, plan switch, CCA, follow-up, assessment, ISP. Each patient walks the same path, and every due date becomes someone's task.
- Searchable plans for your county
- CCA emails with CC and reply log
- ALW waitlist with dates
Your team
Intake, case managers and marketers on the same page.
Notes on each patient with @mentions and read receipts, team rooms tied to the dashboard, and alerts on every phone — without patient details in the notification.
- Chat with “Viewed by” receipts
- Phone alerts on iPhone and Android
- Daily task list built automatically
Owners
See where move-ins are lost.
Funnels by source, facility and referral recipient. Stages idle more than three days are flagged. Every change is in the audit trail, with before and after.
- All-time referral history
- Per-person goals and results
- Printable activity reports
ALFi, your admissions assistant
Ask your pipeline a question. Get a straight answer.
“Who is waiting on a plan switch?” “Which hospital sent us the most move-ins this quarter?” ALFi reads only what you're allowed to see and answers in plain English.
ALFi reviews each patient's paperwork and estimates how likely an assisted living in your city is to accept them — with the reasons, the concerns, and what's missing. Decision support, never a decision.
Built for every seat on the admissions team.
Pricing
One price per facility. Everyone on your team included.
$499/month per facility, $399 each with four or more. Save 15% paying yearly.
Guides
Learn the admissions process, not just the software.
Cal-AIM & ALW admissions, step by step
A step-by-step guide to admitting Cal-AIM community supports and Assisted Living Waiver (ALW) residents: plan matching, plan switches, CCA submissions, assessments and ISPs.
Referral management for assisted living
How assisted living facilities can respond faster to hospital and social-worker referrals, track every source, and turn more referrals into move-ins.
HIPAA safeguards to expect from assisted living software
The technical safeguards an assisted living admissions system should have: audit trails, automatic sign-out, private document storage, role-based access and alerts without PHI.